​Last Updated: [25 May 2026]

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These Terms & Conditions (“Terms”) govern the use of AIM Watch Company websites, products, services, and purchases. By accessing our website or purchasing a product from AIM, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1) Definitions

“AIM”, “we”, “us”, “our” means AIM Watch Company and/or AIM Bespoke Watches Trading FZCO.

“Customer”, “you”, “your” means any individual or entity purchasing or using our products or services.

“Product” means any watch, accessory, component, strap, or item sold by AIM.

“Website” means any AIM-operated website, platform, or online store.

“Aircraft Heritage Materials” means reclaimed or retired aviation materials incorporated into certain products.

2) Product Information

We strive to ensure all product descriptions, specifications, images, and pricing are accurate.

However:

• Product images are for illustrative purposes only.

• Colors, textures, finishes, and aircraft material inserts may vary.

• Due to the reclaimed nature of aircraft materials, no two products are identical.

• Minor variations, marks, patina, tonal differences, and age-related characteristics are intentional features and not defects.

AIM reserves the right to modify specifications, components, pricing, packaging, and availability without prior notice.

3) Aircraft Heritage Disclaimer

Certain AIM products incorporate authentic reclaimed aircraft materials sourced from retired aircraft.

AIM is an independent company and is not affiliated with, endorsed by, sponsored by, or officially connected with any airline, aircraft manufacturer, or aviation company unless explicitly stated otherwise in writing.

Any references to aircraft registrations, fleet history, operators, routes, or aircraft heritage are provided solely for historical and descriptive purposes.

All trademarks, trade names, logos, and intellectual property remain the property of their respective owners.

4) Orders & Acceptance

All orders are subject to acceptance and availability.

AIM reserves the right to:

• refuse or cancel any order,

• limit quantities,

• reject suspicious or fraudulent transactions,

• discontinue products at any time.

An order confirmation email does not constitute final acceptance of an order.

Orders are accepted only once dispatched.

5) Pricing & Currency

All prices are displayed in USD unless otherwise stated.

Prices exclude:

• import duties,

• VAT,

• customs fees,

• local taxes,

• courier handling fees.

International customers are solely responsible for all import-related charges in their jurisdiction.

AIM is not responsible for delays, seizures, taxes, or import restrictions imposed by customs authorities.

6) Pre-Orders & Limited Releases

Certain products may be offered on a pre-order basis.

Estimated production and shipping timelines are approximate only and may change due to:

• supplier delays,

• manufacturing constraints,

• logistics issues,

• customs delays,

• force majeure events.

By placing a pre-order, you acknowledge that delivery dates are estimates and not guaranteed.

Limited-production products may sell out permanently without notice.

7) Payment

Payments must be completed in full before shipment unless otherwise agreed in writing.

AIM reserves the right to use third-party payment processors.

We are not responsible for errors, interruptions, or security breaches originating from third-party payment providers.

8) Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Risk of loss transfers to the customer upon delivery to the courier or carrier.

Customers are responsible for ensuring shipping information is accurate.

AIM is not liable for:

• failed deliveries,

• incorrect addresses,

• customs delays,

• lost parcels after carrier confirmation,

• local import restrictions.

9) Returns & Cancellations

Returns must be requested in writing within [14] days of delivery unless otherwise required by law.

Returned products must be:

• unused,

• unworn,

• in original packaging,

• with all protective materials intact.

The following are non-returnable unless defective:

• custom or personalized products,

• made-to-order items,

• engraved products,

• limited special commissions.

AIM reserves the right to refuse returns that do not meet these conditions.

Shipping costs, duties, taxes, and insurance are non-refundable unless required by law.

10) Warranty

Products are covered by the AIM Limited Warranty provided separately with the Product and published on our website.

The warranty does not cover:

• normal wear,

• accidental damage,

• misuse,

• water damage caused by improper use,

• unauthorized servicing,

• cosmetic aging,

• or variations in aircraft heritage materials.

11) Mechanical Watch Disclaimer

Mechanical watches are precision instruments and may display normal variations in accuracy depending on:

• temperature,

• movement position,

• magnetism,

• shocks,

• usage patterns.

Unless specifically sold as a certified chronometer, minor timing variation is normal and not considered a defect.

12) Water Resistance

Water resistance is not permanent and decreases over time.

Damage resulting from:

• improper crown use,

• failure to maintain seals,

• exposure to chemicals,

• steam,

• hot water,

• or lack of servicing
  is excluded from warranty coverage.

Annual pressure testing is recommended for watches exposed regularly to water.

13) Intellectual Property

All AIM content including:

• logos,

• product designs,

• text,

• graphics,

• photographs,

• videos,

• renders,

• branding,

• and website content
  are protected by intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written consent from AIM.

14) Limitation of Liability

To the maximum extent permitted by law:

AIM shall not be liable for:

• indirect,

• incidental,

• consequential,

• punitive,

• or special damages,
  including:

• loss of profits,

• loss of use,

• loss of opportunity,

• travel expenses,

• emotional distress,

• or property damage.

AIM’s maximum liability for any claim relating to a Product shall not exceed the purchase price paid for that Product.

15) Force Majeure

AIM shall not be liable for delays or failure to perform resulting from causes beyond reasonable control, including:

• natural disasters,

• pandemics,

• war,

• labor disputes,

• customs restrictions,

• supplier failures,

• transport disruptions,

• cyber attacks,

• or government actions.

16) Privacy

By using our website, you agree to our Privacy Policy regarding the collection and use of personal data.

17) Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates unless mandatory consumer protection laws require otherwise.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

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18) Contact Information: Europe
AIM Watch Company
Unit 8 Bluebell Business Park
Old Naas Road
Dublin 12
Ireland

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18) Contact Information: Rest of World
AIM Bespoke Watches Trading FZCO
Building A1
Dubai Digital Park
Dubai Silicon Oasis
Dubai, United Arab Emirates

Email: info@aimwatches.com